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gyro
February 9th, 2008, 12:54 AM
Recently my SN went 'haywire', it turned out to be a Quicktime bug down loaded with a iTunes update on 28/1/08.
Here is an extract from a SN support message:-

""" QuickTime 7.4, which was released in early January, appears to have a bug that causes serious problems with Starry Night on Windows operating systems. We would recommend not updating QuickTime until further notice.

If you have already installed it, or if your computer automatically installed it, remove it by clicking on Start/Programs and looking for the QuickTime uninstaller. (Do not use the Add/Remove Programs utility in your Control Panel, as it does not completely uninstall QuickTime.)

You should then install version 7.3.1, which you can download from:

http://www.apple.com/support/downloads/quicktime731forwindows.html """


I guess the moral is to listen to Radar's Stella Radio.

hpcoolahan
February 9th, 2008, 06:58 AM
Nice pick up there Gyro,, will look into it as well.
My observatory uses Starrynight v6 , and controls the scope , and hence the dome as well so thanks for the heads up mate.

Cheers
Pat

gyro
February 9th, 2008, 09:00 PM
It appears this problem may only affect pre-Vista OS, but to play safe I would avoid the "Quicktime 7.4 update" from any source.

I asked SN support to advise me when this issue is sorted and will keep you posted.

What ever the difference is between vs 7 and vs 7.4, I certainly can't see/hear it.

gyro
March 1st, 2008, 11:42 PM
Starry Night have announced a bug fix available from March 07.
Users should use their version update link.
I will not be rushing in to prove this fix. :crazy: :crazy:

Radar
March 2nd, 2008, 12:43 AM
Cheers mate. I'm looking at using Starry Night for my obs, this kind of info is handy. I'm using XP though.:biggrin:

Ray

hpcoolahan
March 3rd, 2008, 07:06 PM
Well its comfirmed ,, i run xp and starrynight 6.xx and it stuffs it right up

Cheers
Pat

gyro
March 3rd, 2008, 07:28 PM
Well its comfirmed ,, i run xp and starrynight 6.xx and it stuffs it right up

Cheers
Pat

Pat, how did that happen? I thought you were going to avoid the Quicktime update which affected the SN application......or is the SN bugfix a problem too.

hpcoolahan
March 3rd, 2008, 08:09 PM
well i already had the quicktime installed unfortunatly, and S N was fine ,,,until i updated to the latest update from starrynight... lost all the mesier catalogue, and no pictures of any galaxies or nebula would be on screen..


so uninstall starrynight and quicktime and reinstalled the old versions,, now fine.

starrynight v 6.06 Quicktime v 7.1.3

Cheers
Pat

ps; i did this on the laptop , not the observatory computer,, thankfully.

gyro
March 3rd, 2008, 09:30 PM
Pat, what were the versions of SN and QT that you have removed please.

hpcoolahan
March 4th, 2008, 04:51 AM
Starrynight v 6.2 Quicktime v 7.4


Cheers
Patrick

gyro
March 4th, 2008, 05:53 PM
Starrynight v 6.2 Quicktime v 7.4


Cheers
Patrick

Hi Pat,
I think the version you need is "6.2.3 update/bugfix"....the SN link refers.

Best of luck. :smile: :smile:

http://www.starrynight.com/sntimes/2008/03/